Viable Media

Effective Date: July 6, 2026

Viable Media LLC (“Viable Media,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website, services, forms, dashboards, and communication tools.

Information We Collect

We may collect the following types of information:

Contact information, such as your name, email address, phone number, business name, and mailing address.
Account and service information related to your use of our services.
Website inquiry and form submission information.
Communication preferences, including whether you have opted in to receive SMS notifications.
Technical information, such as IP address, browser type, device information, and website usage data.

How We Use Information

We use collected information to:

Provide, operate, and improve our services.
Respond to inquiries and service requests.
Send account, service, operational, and administrative communications.
Send SMS notifications when a user has opted in to receive them.
Maintain records of consent, preferences, and communication history.
Protect our website, systems, users, and services.
Comply with legal, regulatory, or contractual obligations.

SMS Notifications

Viable Media LLC may send SMS text messages to users who have opted in to receive operational notifications. These messages may relate to website inquiries, form submissions, account activity, dashboard alerts, service updates, or other non-marketing business communications.

SMS consent is optional. Message frequency varies depending on account activity and notification settings. Message and data rates may apply. Users may opt out at any time by replying STOP. Users may request help by replying HELP.

No Sharing of SMS Consent or Mobile Information

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

How We Share Information

We do not sell personal information.

We may share information only as needed with trusted service providers who help us operate our website, systems, communications, and services. These providers are only permitted to use information as necessary to provide services to us.

We may also disclose information if required by law, legal process, or to protect our rights, users, systems, or services.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain information only as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

Your Choices

You may request access to, correction of, or deletion of your personal information by contacting us. You may also opt out of SMS messages at any time by replying STOP.

Third-Party Links

Our website or services may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of third-party websites.

Children’s Privacy

Our services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or our data practices, contact us at:

Viable Media LLC
Website: https://viablemedia.co
Email: [email protected]